This past week we spent some time in Arches National Park in Moab, Utah. While we have a ton of our own equipment, we thought it would be fun to try out one of the lens rental places, to get a feel for how easy it is to rent, and to report it all back to you.
We started doing our research a week before we left home. We decided to try LensRentals.com based on our own personal research, and the recommendations of our followers on Twitter. We placed the order on Friday, for Tuesday delivery, as we were leaving town early Wednesday morning.
We selected the lens we wanted, put in our credit card number, and gave our phone number for verification. They had an easy, computer generated process where they called us, we entered a code we received from the order, and the verification was complete. Then the lens was on its way.
Tuesday came and it was delivered right on time through FedEx. They provide tracking numbers so you can follow the process, seeing where your lens is at all times.
It was wrapped professionally, and arrived safe and sound.
Upon opening, they also provide you with a return label. When your timeframe is complete, you simply place the lens back in the original box with the original packaging material, seal it up, place the label on, and drop it off at your local FedEx box.
We also liked the automation process. A day before the lens is due, we received an email and a Tweet through our Twitter account (you have to be connected to @LensRentals). They will also confirm once they have received the lens back in their offices.
It was fast, easy, and great service. It’s perfect for photographers that don’t have a ton of equipment yet, and are looking to supplement their arsenal for occasional shoots. And if you want to try out a lens before you buy.
Overall, LensRentals.com was a delight to work with, and we’ll be back trying out more equipment soon.