What would you do if tomorrow morning one hundred people were lined up outside of your doors, credit cards in hand, ready to sign up and do business with you?
Your first reaction is hopefully, “YES!”
Your second reaction may be, “Oh no, now what?”
When one client calls, emails or stops by and wants to do business with you, you can handle the situation with ease. Even if you don’t have everything in place, you can usually muddle through and accomplish the transaction.
But with 100 people lined up, things change. You have to move quicker, think less, and have things in place to make the entire process run smooth.
Think it out. No matter what your reaction was when you read the first sentence above, your mind has probably started thinking of tasks by now. Don’t stop the ideas from coming. Instead, spend some time taking it all in, and writing down a list of ideas. You’re best ideas come when you face a task from a different perspective. I’m willing to bet most of you have only dealt with one client at a time, so the pressure was off. By looking at your business through a different set of eyes, you’ll quickly find where your problem areas are. For instance, maybe you spend quite a bit of time customizing and writing up a contract for each wedding client that comes in. But if you have 100 wedding clients waiting, there is no way you could customize each contract. How can you automate it? Can the contract be saved as a document that is 95 percent complete, with just a few clauses that need to be modified and changed? If that’s the case, type up as many of the clauses as you can and store them in a separate word file. Then its just a matter of copy/paste, and the contract will be ready in seconds. [Read more...]