The
Power Of Testimonials
Recommendations
are by far the most valuable form of marketing. If your friend
has recently gone to the movies, loved it, and recommended it
to you, wouldn’t that be the first movie you pick on your next
outing? It works that way with any business. Our friends and
family, people we trust, hold the highest standard of recommendations.
"What
others say about you and your product, service, or business
is at least 1000% more convincing than what you say, even if
you are 1000% more eloquent," states marketing guru Dan
Kennedy.
People
trust other people. If someone else purchased something, and
had a good experience doing so, than its easier for us to sign
on the dotted line. And even on the World Wide Web, it’s amazing
how you can even come to recognize names you know on nationally
based websites.
I
recently joined a membership website. When I was searching through
the site for the first time analyzing it, I discovered a testimonial
from a woman I am in an association with. Her testimonial is
what made me sign up AND PAY that day.
So,
how do you build your business using testimonials? Start with
your website. Start by building a testimonial page, and including
it in the navigation of your site. Every thank you note you
receive from a client should be listed on this page. Whether
it’s a one-line email, or a detailed letter, include them all.
Then
move to include your testimonials in the text throughout your
site. Incorporate them into your sales text, showing how others
enjoy what you do.
Include
testimonials in your advertising. Sometimes you can build entire
campaigns around a testimonial.
How
do you get testimonials? Ask. Send out surveys after you complete
a sale. Ask people different questions, such as
- Describe your experience with
our studio.
- What did you like most about
your photographic experience with us?
- Would you recommend us to
your friends?
Though
some people will follow up anyway with a thank you note, getting
information from your entire client base will provide you with
a complete library of happy, satisfied client information.
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