Jul 25, 2014 | Blog, Business, Customer Service, Get Clients, Just For Fun, Start A Photo Business
When trying to set up a photography business, one of the key aspects which gain most of your attention is, of course, your technique and equipment. There’s almost no end to the constant strive to improve your skills, learn more about how to use various tricks to...
Apr 9, 2014 | Blog, Business, Customer Service, Marketing, Tips & Resources, Wedding Photography
Have you ever had to deal with those kinds of nightmarish wedding photography clients that you just couldn’t convince to follow the rules, no matter what approach you took? You tried sweet talking them and they just got even more relaxed about the rules. You tried to...
Jun 14, 2013 | Blog, Customer Service
I read an interesting statistic the other day. 85% of all brand purchases are made by women No shock there. Women are in control of most household purchases. Yet the next statistic makes you react a bit differently. Only 3% of advertising agency creative directors are...
Apr 29, 2013 | Blog, Customer Service
“Hi how are you?” “Fine thank you and how are you?” “Fine thanks.” Have you ever thought about most of the short conversations you have during the course of a day? Most of them have very little meaning. Or relevance. Do we honestly care how someone is doing when we’re...
Feb 1, 2013 | Customer Service
I recently saw this comment come through on Facebook. Any advice on how to respond to a client who has just booked me for their wedding, and doesn’t want any images used on blogs etc? I get where the couple is coming from, but we all wouldn’t have much of...
Jan 21, 2013 | Customer Service
Guess what? We’re human. And because we’re human, we’re going to make mistakes along the way. I wish there was a way to avoid it, but inevitably it will happen. You’ll make a mistake. Your customer will get angry. And you’ll have a big decision on your hands. The good...